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C3 Panel: Connect, Collaborate, Communicate
12:20 – 1:10 PM MST | Wednesday, January 17
Bryce Payne
Vice President of Business Development
TCN
Vice President of Business Development
TCN
Michelle Tenberg
Senior VP of Customer Service Operations
Zenith American Solutions
Senior VP of Customer Service Operations
Zenith American Solutions
Scott Brownlee
Call Center Industry Veteran
Call Center Industry Veteran
Brian Grimes
President
Credit Bureau Services of Iowa, Inc.
President
Credit Bureau Services of Iowa, Inc.
Bill King
IT Manager
Beyond Vision
IT Manager
Beyond Vision
Connect, Collaborate, Communicate Panel
During this C3 panel discussion, hear from TCN clients about how they are rising to the challenge of scaling a call center floor in our current environment. Discuss automation tips and chat & SMS best practices for off-setting agent dependency, work from home, and data security. Get all the help you need to prioritize and strengthen your business and call center. All of your questions will be answered by this panel of industry experts.