Using TCN to its Full Potential
10:30 AM – 12:10 PM MST | Wednesday, January 17
Senior Account Manager
It’s no secret that TCN’s call center software Operator is a powerful tool, but how do you maximize each feature to its full potential while running a call center floor? Whether your goal is to reduce call abandonment rates, increase speed to collect, or improve overall customer experiences, in this session you will identify features that are underutilized and unlock the full potential of TCN Operator to reach your call center’s goals.